✨ About The Role
- The Global Director of Operations, Crypto will lead operations for Alpaca's US and Bahamas spot and derivatives exchange operations.
- This role involves building and managing a globally distributed team of trade operations associates to provide 24/5 service coverage.
- The director will be responsible for reviewing and resolving trade differences, processing trade corrections, and managing account reconciliations.
- The position requires maintaining relationships with liquidity providers, token projects, and vendors, as well as managing global fiat banking relationships.
- The director will work closely with engineering teams to develop and launch industry-leading crypto products.
âš¡ Requirements
- The ideal candidate will have extensive experience in managing middle and back office trade operations, particularly within a brokerage or crypto exchange environment.
- A successful candidate will have a proven track record of building and managing globally distributed teams focused on customer service and operational excellence.
- Experience in trading cryptocurrencies professionally is essential for this role, along with a strong understanding of US crypto regulations.
- The candidate should possess strong leadership skills and the ability to engage directly with customers to provide world-class service.
- An entrepreneurial mindset and experience in a startup environment would be advantageous for this position.