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Dedicated Technical Support Engineer 3 - VCF Compute
Troubleshoot and resolve complex customer issues in VMware's virtualization technologies.
Atlanta
Junior
1 month ago
✨ About The Role
- The role involves providing technical support for VMware's VCF Division, focusing on customer issues and challenges.
- Engineers will undergo a substantial skills development and learning program in VMware virtualization technologies.
- The position requires troubleshooting customer issues with the support of experienced engineers.
- There will be opportunities to work on escalated customer issues that require expertise and ownership.
- The role may involve visiting customer premises for troubleshooting and environment reviews.
âš¡ Requirements
- The ideal candidate should be passionate about learning new technologies and solving complex problems for customers.
- A collaborative mindset is essential, as the role involves working as part of a team and sharing knowledge with others.
- Candidates should have a desire for continuous learning and professional development in the IT industry.
- Experience in troubleshooting and customer support is beneficial, particularly in virtualization technologies.
- Strong communication skills are necessary for engaging with account teams and customers effectively.
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