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Technical Support Engineer - Remote Eligible
Troubleshoot and resolve complex technical issues for strategic customers in a collaborative environment.
BangaloreRemote
Entry Level
2 months ago
✨ About The Role
- The Technical Support Engineer will be responsible for troubleshooting customer technical issues.
- The role involves supporting the team and the overall support operation.
- The candidate will undergo a substantial skills development and learning program in the first year.
- There will be opportunities to work on escalated customer issues requiring expertise.
- The position may involve visiting customer premises for troubleshooting and environment reviews.
âš¡ Requirements
- The ideal candidate should be motivated and eager to learn about VMware virtualization technologies.
- Strong customer service skills are essential for effectively resolving technical issues.
- A background in IT infrastructure and technical problem-solving will be beneficial.
- The candidate should be comfortable working in a collaborative team environment.
- A willingness to engage with account teams and engineering teams is important for success in this role.
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