✨ About The Role
- The Partner Operations Director will be responsible for building and enhancing partner strategy and programs.
- This role involves implementing and managing a partner portal that serves as a single source of truth for partner resources.
- The candidate will design and execute onboarding and enablement processes for partners.
- Managing the partner NPS process to gauge satisfaction and identify areas for enhancement is a key responsibility.
- The role includes overseeing partner incentives programs and managing partner contracts in collaboration with the legal team.
âš¡ Requirements
- The ideal candidate will have a builder mentality, demonstrating a willingness to roll up their sleeves and manage both tactical and strategic priorities.
- Experience in shaping and managing operational frameworks for partner programs is essential.
- Strong analytical skills are required to drive data-informed decisions and create actionable insights.
- The candidate should possess excellent communication skills to serve as the primary point of contact for partner inquiries.
- A collaborative mindset is necessary to work cross-functionally and address partner needs effectively.