✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person to assist with vehicle purchases.
- Timely responses to customer leads and inquiries are crucial for providing an exceptional customer experience.
- The role involves guiding customers from initial contact to in-store experiences while ensuring satisfaction throughout the process.
- Associates will negotiate payment terms to align with customers' lifestyles and budgets, ultimately closing sales.
- Following up with customers post-purchase to ensure satisfaction and facilitate transitions to the Service department is a key responsibility.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide an exceptional customer experience.
- Strong communication and listening skills are essential for guiding customers through their vehicle purchase process.
- A drive to set and achieve targeted goals is important for success in this commission-based role.
- Prior sales experience, particularly in retail, will be beneficial for this position.
- The candidate should be comfortable working with technology and have a valid in-state driver's license with a safe driving record.