✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person to assist with vehicle purchases.
- Responding to leads in a timely manner and providing information to guide customers is a key responsibility.
- The role involves helping customers select their perfect vehicle and negotiating payment options that fit their lifestyles and budgets.
- Following up with customers after purchase to ensure satisfaction and transitioning them to the Service department is part of the job.
- The position is in a no-haggle sales environment, emphasizing an exceptional customer experience.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide an exceptional customer experience.
- Strong communication and listening skills are essential for guiding customers through their vehicle purchase process.
- Prior sales experience, particularly in retail, is preferred to effectively negotiate terms and close deals.
- A willingness to follow up with customers to ensure satisfaction and loyalty is crucial for success in this role.
- The candidate should have experience and a desire to work with technology, as this role involves online and phone interactions.