✨ About The Role
- The e-Commerce Sales Associate will interact with hundreds of customers online, over the phone, and in person.
- This role involves guiding customers through their vehicle purchase in a no-haggle sales environment.
- Timely responses to leads and answering customer questions are key responsibilities of this position.
- The associate will help guide customers from phone and internet contact to an in-store experience.
- Providing an exceptional customer experience is a primary focus of the role.
- The position offers a base salary or hourly rate with additional bonuses based on performance metrics.
- After the initial months, the associate will transition to a commission pay plan, allowing for greater financial control.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide an exceptional customer experience.
- A drive to set and achieve targeted goals is essential for success in this role.
- Prior sales experience, particularly in retail, will be beneficial for candidates applying for this position.
- Strong communication, consultative, interpersonal, and organizational skills are necessary to effectively interact with customers.
- The candidate should be willing to follow up with customers to ensure their needs are met.
- Experience and a desire to work with technology will help in navigating the e-commerce sales environment.
- A valid in-state driver's license and an acceptable, safe driving record are required for this position.