✨ About The Role
- As an Express Service Advisor, you will set, confirm, and prepare for customer appointments to ensure a great service experience.
- You will be responsible for meeting or exceeding targeted sales goals and customer satisfaction indices.
- Greeting customers in a friendly manner upon their arrival is a key part of the role.
- You will determine vehicle needs based on customer information and conduct vehicle inspections and test drives.
- The position involves producing repair orders for customers, including cost and time estimates, with full transparency.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential.
- Candidates should possess strong communication, consultative, interpersonal, and organizational skills.
- Prior sales experience is preferred, but not required.
- A willingness to follow up with customers and work with technology is important for success in this role.