✨ About The Role
- The Master Technician will perform vehicle repair and maintenance as assigned, adhering to dealer and factory standards.
- Responsibilities include diagnosing malfunctions, conducting multi-point inspections, and documenting work performed on each vehicle.
- The role requires maintaining an inventory of normal technician's tools and staying updated on factory technical bulletins.
- Providing an exceptional customer experience is crucial to drive customer loyalty.
- Performance will be measured by targeted production, sales, and customer satisfaction index.
âš¡ Requirements
- The ideal candidate will have a minimum of 7 years of experience as a manufacturer certified service technician.
- A Ford Master Certification is required, along with experience working on diesel engines and transmissions.
- Attention to detail and strong organizational skills are essential for success in this role.
- The candidate should possess excellent communication skills to effectively interact with the Parts Department and Service Advisors.
- A valid in-state driver's license and a safe driving record are necessary for this position.