✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person.
- This role involves guiding customers through their vehicle purchase in a no-haggle sales environment.
- Timely responses to leads and providing information to customers is a key responsibility.
- The associate will help customers select their perfect vehicle and negotiate payment options.
- Following up with customers to ensure satisfaction and transitioning them to the Service department is part of the role.
- The position emphasizes providing an exceptional customer experience both before and after the purchase.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential for success in this role.
- Candidates should possess strong communication, consultative, interpersonal, and organizational skills.
- Prior sales experience, particularly in retail, is preferred.
- A willingness to follow up with customers and a drive to set and achieve targeted goals are important traits.
- Experience and a desire to work with technology will be beneficial in this position.
- A valid in-state driver's license and an acceptable, safe driving record are required.