✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person to assist with vehicle purchases.
- The role involves responding to leads promptly and providing information to guide customers effectively.
- The associate will help negotiate payment options that align with customers' lifestyles and budgets.
- Following up with customers post-purchase to ensure satisfaction and facilitate transitions to the Service department is a key responsibility.
- The position is part of a no-haggle sales environment, emphasizing an exceptional customer experience.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide an exceptional customer experience.
- Strong communication and listening skills are essential for guiding customers through their vehicle purchase process.
- A background in sales, particularly in retail, will be beneficial for achieving targeted goals.
- The candidate should be comfortable working with technology and have a valid in-state driver's license with a safe driving record.
- A willingness to follow up with customers to ensure satisfaction is crucial for building loyalty.