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Service Advisor
Utilize technology to identify and suggest vehicle maintenance opportunities to customers.
Pembroke Pines, Florida, United States
Entry Level
2 weeks ago
✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication of service recommendations.
- You will be responsible for setting and confirming appointments, providing a great service experience for customers.
- The role involves determining vehicle needs through inspections and consultations, as well as producing transparent repair orders.
- You will follow up with customers regarding the status of their vehicles and ensure their satisfaction with the service provided.
- Achieving targeted sales goals and maintaining a high customer satisfaction index will be key performance indicators for this position.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role.
- A background in sales is preferred, but not required, indicating a willingness to learn and grow in a sales-oriented environment.
- The candidate should be comfortable using technology and have a desire to work with it to enhance customer interactions.
- A valid in-state driver's license and a safe driving record are necessary for this position.
About CarDash
Managed marketplace for automotive services.