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Service Advisor
Actively engage with customers in the service lane to enhance their service experience.
Hilton Head, South Carolina, United States
Entry Level
1 month ago
✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, explaining recommendations in an easy-to-understand manner.
- You will be responsible for setting, confirming, and preparing appointments to ensure a great service experience for customers.
- Meeting or exceeding targeted sales goals and customer satisfaction indices will be a key part of your daily responsibilities.
- The role involves determining vehicle needs through customer information, inspections, and test drives.
- You will produce repair orders with cost and time estimates, ensuring full transparency with customers.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role.
- A background in sales is preferred, but not required, indicating a willingness to learn and adapt.
- The candidate should be comfortable working with technology and have a valid in-state driver's license with a safe driving record.
- A proactive approach to following up with customers and ensuring their satisfaction is crucial.
About CarDash
Managed marketplace for automotive services.