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Service Advisor
Actively engage with customers in the service lane to enhance their service experience.
Jacksonville, Florida, United States
Entry Level
2 weeks ago
✨ About The Role
- As a Service Advisor, you will act as the liaison between Service Technicians and customers.
- You will be responsible for setting, confirming, and preparing appointments to ensure a great service experience.
- The role involves determining vehicle needs based on customer information and conducting vehicle inspections and test drives.
- You will produce repair orders for customers, providing cost and time estimates with full transparency.
- Following up with customers to ensure satisfaction and keeping them informed about the status of their vehicle is a key responsibility.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential.
- Candidates should possess strong communication, consultative, interpersonal, and organizational skills.
- Prior sales experience is preferred but not required, indicating a willingness to learn and grow in a sales environment.
- A valid in-state driver's license and an acceptable, safe driving record are necessary for this role.
About CarDash
Managed marketplace for automotive services.