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Service Advisor
Actively engage with customers in the service lane to enhance their service experience.
Corpus Christi, Texas, United States
Entry Level
1 month ago
✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication of service recommendations.
- You will be responsible for setting and confirming appointments, preparing for customer visits, and providing a great service experience.
- Meeting or exceeding targeted sales goals and customer satisfaction indices will be a key part of your daily responsibilities.
- You will conduct vehicle needs assessments through inspections and test drives, using a consultative selling process.
- The role involves producing repair orders with cost and time estimates, ensuring transparency for customers.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role.
- A willingness to follow up with customers and ensure their satisfaction is crucial.
- Experience in sales is preferred, but not required, indicating a potential for growth in this area.
- The candidate should have a desire to work with technology and adapt to new tools and systems.
About CarDash
Managed marketplace for automotive services.