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Service Advisor
Actively engage with customers in the service lane to enhance their service experience.
Columbus, Ohio, United States
Entry Level
21 hours agoBe an early applicant
CarDash
Managed marketplace for automotive services.
Job is no longer active
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✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication of service recommendations.
- You will be responsible for setting and confirming appointments, preparing for customer visits, and providing a friendly greeting upon arrival.
- The role involves determining vehicle needs through inspections and consultations, as well as producing transparent repair orders for customers.
- You will follow up with customers regarding the status of their vehicles and ensure their satisfaction with the service provided.
- Achieving targeted sales goals and maintaining a high customer satisfaction index will be key performance indicators for this position.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role.
- A background in sales is preferred, but not required, indicating a willingness to learn and grow in a sales-oriented environment.
- The candidate should be comfortable using technology and have a desire to work with various tools to enhance customer interactions.
- A valid in-state driver's license and a safe driving record are necessary for this position.
Service Advisor
Columbus, Ohio, United States
Support
Job is no longer active
About CarDash
Managed marketplace for automotive services.