✨ About The Role
- As a Service Advisor, you will act as a liaison between Service Technicians and customers.
- You will be responsible for setting, confirming, and preparing appointments to ensure a great service experience.
- Meeting or exceeding targeted sales goals and customer satisfaction indices will be part of your daily responsibilities.
- You will greet customers in a friendly manner and determine their vehicle needs through inspections and test drives.
- The role involves producing repair orders with cost and time estimates while maintaining transparency with customers.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential.
- Candidates should possess strong communication, consultative, interpersonal, and organizational skills.
- A willingness to follow up with customers and ensure their satisfaction is crucial.
- Experience and a desire to work with technology will be beneficial in this role.