✨ About The Role
- As a Service Advisor, you will act as the liaison between Service Technicians and customers.
- You will be responsible for explaining Service Technician recommendations to customers in an easy-to-understand manner.
- The role involves setting, confirming, and preparing for customer appointments to ensure a great service experience.
- You will meet or exceed targeted sales goals and customer satisfaction indices.
- The position requires frequent communication with technicians and parts associates to ensure timely completion of work.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential for success in this role.
- Strong communication, consultative, interpersonal, and organizational skills are necessary.
- The candidate should have a willingness to follow up with customers to ensure satisfaction.
- Experience and a desire to work with technology will be beneficial in this position.