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Service Advisor - BMW MINI Of Dallas (lemmon Ave)
Actively engage with customers in the service lane to enhance their service experience.
Dallas
Entry Level
5 days ago
✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication of service recommendations.
- You will be responsible for setting and confirming appointments, preparing for customer visits, and providing a great service experience.
- Meeting or exceeding targeted sales goals and customer satisfaction indices will be a key part of your daily responsibilities.
- The role involves conducting vehicle inspections and test drives to determine customer needs and planning for ongoing maintenance.
- You will produce repair orders with cost and time estimates, ensuring transparency with customers throughout the service process.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role.
- A background in sales is preferred, but not required, indicating a willingness to learn and grow in a sales environment.
- The candidate should be comfortable working with technology and have a desire to engage with customers in a consultative manner.
- A valid in-state driver's license and a safe driving record are necessary for this position.
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