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Service Advisor II - Remote Eligible

Proactively manage fleet customer relationships to enhance service experience and minimize vehicle downtime.
Remote
Junior
$23 - 24 USD / hour
1 week ago
CarDash

CarDash

Managed marketplace for automotive services.

✨ About The Role

- The Service Advisor II will act as a liaison between repair shops and fleet customers. - Responsibilities include proactively reaching out to fleet customers to schedule appointments and ensure a great service experience. - The role involves determining vehicle needs based on fleet information and providing transparent cost estimates. - The advisor will assist in setting up regular maintenance schedules and follow up with customers to ensure satisfaction. - The position requires producing repair orders and coordinating with the dispatch team for parts ordering.

âš¡ Requirements

- The ideal candidate should have prior sales experience, preferably in the automotive industry. - Experience in fleet management or a related field is highly desirable. - Strong communication and interpersonal skills are essential for providing exceptional customer service. - The candidate should be comfortable using technology and various software tools related to automotive services. - A high school diploma or equivalent is required, with ASE certification being a plus.
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Service Advisor II - Remote Eligible
Remote
$23 - 24 USD / hour
Support
About CarDash
Managed marketplace for automotive services.