✨ About The Role
- The Service Advisor II will act as a liaison between repair shops and fleet customers.
- Responsibilities include proactively reaching out to fleet customers to schedule appointments and ensure a great service experience.
- The role involves determining vehicle needs based on fleet information and providing transparent cost estimates.
- The advisor will assist in setting up regular maintenance schedules and follow up with customers to ensure satisfaction.
- The position requires producing repair orders and coordinating with the dispatch team for parts ordering.
âš¡ Requirements
- The ideal candidate should have prior sales experience, preferably in the automotive industry.
- Experience in fleet management or a related field is highly desirable.
- Strong communication and interpersonal skills are essential for providing exceptional customer service.
- The candidate should be comfortable using technology and various software tools related to automotive services.
- A high school diploma or equivalent is required, with ASE certification being a plus.