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Service Appointment Coordinator
Coordinate and schedule service appointments for multiple AutoNation dealership locations efficiently.
Remote
Entry Level
1 month ago
✨ About The Role
- The Service Appointment Coordinator will manage a high volume of inbound service calls for multiple AutoNation dealership locations.
- This role involves establishing relationships with customers and scheduling appointments for the service departments.
- The coordinator will be responsible for delivering a peerless customer experience by addressing inquiries and scheduling appointments efficiently.
- Collaboration with the Service Department and internal partners is essential to ensure customer satisfaction.
- The position requires staying up to date with product knowledge and service offerings to provide accurate information to customers.
âš¡ Requirements
- The ideal candidate should possess a high school diploma or equivalent, with an associate degree preferred.
- A background in customer service, particularly in a call center environment, is essential for success in this role.
- Candidates with knowledge of automotive services or industry experience will have an advantage.
- Strong communication skills and a commitment to providing exceptional customer service are crucial.
- The ability to thrive in a fast-paced, high call volume environment is necessary for this position.
About CarDash
Managed marketplace for automotive services.