✨ About The Role
- The Service Cashier/Administrator is responsible for processing payments for services and parts, ensuring accuracy in repair orders and invoices.
- Daily tasks include inspecting service repair orders, calculating applicable charges and taxes, and collecting payments from customers.
- The role requires maintaining accurate records of customer service history and delivering closed repair orders to the accounting department.
- The Service Cashier must manage keys associated with completed repair orders and assist customers in locating their vehicles.
- The position involves answering phone calls in the service department and directing inquiries to the appropriate personnel.
âš¡ Requirements
- A high school diploma or equivalent is required for this position.
- The ideal candidate should possess strong customer service skills and demonstrate effective communication and interpersonal abilities.
- Previous work experience in a similar role, preferably within the automotive industry, is preferred but not mandatory.
- The candidate should be detail-oriented, with the ability to accurately process payments and reconcile repair orders.
- A proactive approach to handling customer complaints and ensuring customer satisfaction is essential for success in this role.