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Service Director
Develop and implement strategies to enhance customer loyalty and service efficiency.
Westlake, California, United States
Senior
1 month ago
✨ About The Role
- The Service Director/Manager will lead the Service department within an AutoNation store, driving performance and customer satisfaction.
- Responsibilities include setting clear vision and goals for the Service Department to achieve targeted performance.
- The role involves managing day-to-day operations to ensure efficiency and uphold the brand promise of "fix it right the first time."
- The Service Director will create an exceptional customer experience to drive loyalty and retention.
- Analyzing business performance and developing action plans for improvement will be key aspects of the job.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, with a strong background in service and/or parts management.
- A proven track record of attracting, developing, and retaining top talent is essential for success in this role.
- Strong financial and business acumen is necessary to drive revenue and profitability within the service department.
- Excellent communication and interpersonal skills are required to engage and motivate the team effectively.
- The candidate should possess strong organizational and follow-up skills, with a desire to work with technology.
About CarDash
Managed marketplace for automotive services.