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Service Loyalty Coordinator

Make outbound service calls to enhance customer loyalty and schedule service appointments.
Miami
Entry Level
1 week ago
CarDash

CarDash

Managed marketplace for automotive services.

Job is no longer active
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✨ About The Role

- The Service Loyalty Coordinator is responsible for making outbound service calls to customers. - This role involves scheduling appointments for the Service Department and ensuring service consultants receive messages promptly. - The coordinator will collect retail charges from customers and provide them with the proper change and/or receipts. - Proper processing and documentation of charge purchases according to established policies is required. - The coordinator will also file accounting copies of repair orders and parts tickets in customer service files.

âš¡ Requirements

- The ideal candidate should have a high school diploma or equivalent, with additional education or training preferred. - A minimum of 6-12 months of previous work experience in a customer service role is preferred. - Strong communication and interpersonal skills are essential for establishing relationships with customers. - The candidate should demonstrate the ability to read, write, and comprehend written instructions and information. - A customer-focused mindset is crucial for uncovering customer needs and directing calls appropriately.
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Service Loyalty Coordinator
Miami
Support
Job is no longer active
About CarDash
Managed marketplace for automotive services.