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Service Loyalty Coordinator
Establish strong customer relationships through effective communication and appointment scheduling.
Henderson, Nevada, United States
Entry Level
1 month ago
✨ About The Role
- The Service Loyalty Coordinator is responsible for making outbound service calls to customers.
- This role involves asking qualifying questions to uncover customer needs and directing calls appropriately.
- The coordinator will schedule appointments for the Service Department and ensure timely communication with service consultants.
- Responsibilities include collecting retail charges and providing customers with receipts and change.
- The position requires filing and processing repair orders and parts tickets accurately.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, with additional education or training preferred.
- A minimum of 6-12 months of previous work experience in a customer service role is preferred.
- Strong communication and interpersonal skills are essential for establishing relationships with customers.
- The candidate should demonstrate the ability to handle cash transactions and process payments accurately.
- A proactive approach to problem-solving and the ability to work independently will contribute to success in this role.
About CarDash
Managed marketplace for automotive services.