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Service Loyalty Coordinator

Make outbound service calls to enhance customer loyalty and schedule service appointments.
Leesburg, Virginia, United States
Entry Level
3 weeks ago
CarDash

CarDash

Managed marketplace for automotive services.

Job is no longer active
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✨ About The Role

- The Service Loyalty Coordinator will make outbound service calls to customers. - This role involves asking qualifying questions to uncover customer needs and directing calls appropriately. - The coordinator will ensure that service consultants receive messages promptly and make service appointments when necessary. - Responsibilities include providing reporting to dealership management and collecting retail charges from customers. - The coordinator will also be responsible for processing and documenting charge purchases according to established policies.

âš¡ Requirements

- The ideal candidate will have a high school diploma or equivalent, with additional education or training preferred. - A minimum of 6-12 months of previous work experience in a customer service role is preferred. - Strong communication and interpersonal skills are essential for establishing relationships with customers. - The candidate should be comfortable making outbound service calls and scheduling appointments. - Demonstrated customer service skills will be crucial for success in this role.
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Service Loyalty Coordinator
Leesburg, Virginia, United States
Support
Job is no longer active
About CarDash
Managed marketplace for automotive services.