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Service Manager

Develop strategies to enhance customer satisfaction and loyalty in the service department.
Henderson, Nevada, United States
Mid-Level
1 week ago
CarDash

CarDash

Managed marketplace for automotive services.

✨ About The Role

- The Service Manager will oversee the daily operations of the dealership's service department, ensuring efficiency and customer satisfaction. - Responsibilities include managing service department staff, hiring, training, and monitoring performance. - The role requires maintaining service records and ensuring compliance with manufacturer requirements. - The Service Manager will work closely with the parts department to ensure proper inventory management. - Regular meetings with management will be necessary to review performance and set future objectives.

âš¡ Requirements

- The ideal candidate will have a strong background in automotive service management, demonstrating the ability to lead a team effectively. - Experience in customer service is crucial, as the role requires building and maintaining strong relationships with clients. - A proven track record of meeting or exceeding sales objectives in a service department is essential for success in this position. - The candidate should possess excellent communication skills to address customer complaints and ensure satisfaction. - Familiarity with safety regulations and compliance in the automotive industry is necessary to maintain a safe working environment.
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Service Manager
Henderson, Nevada, United States
Support
About CarDash
Managed marketplace for automotive services.