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Service Warranty Administrator
Review and process warranty claims to ensure timely and accurate submissions.
AutoNation Chevrolet Arrowhead, Arizona, United States
Junior
2 days ago
✨ About The Role
- The Service Warranty Administrator is responsible for reviewing and completing warranty claims in a timely manner.
- Daily tasks include processing all claims by the next business day following the repair order close date.
- The role involves establishing and maintaining relationships with warranty representatives from manufacturers.
- The administrator must analyze problems, identify trends, and develop strategies to maximize the warranty claim process.
- Weekly reporting to the service manager regarding claim status is a key responsibility of this position.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, demonstrating a foundational level of education.
- Strong verbal and written communication skills are essential for effectively interacting with customers and team members.
- The candidate should possess demonstrated customer service skills, particularly in resolving difficult situations.
- A general knowledge of automotive parts and vehicle mechanical operations is necessary for success in this role.
- The candidate should have at least two years of experience working in an automotive dealership environment.
Service Warranty Administrator
AutoNation Chevrolet Arrowhead, Arizona, United States
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