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Service Warranty Administrator

Review and process warranty claims to ensure accuracy and compliance with manufacturer policies.
Miami
Junior
2 days ago
CarDash

CarDash

Managed marketplace for automotive services.

Job is no longer active
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✨ About The Role

- The Service Warranty Administrator is responsible for reviewing and completing warranty claims in a timely manner. - Daily tasks include processing all claims by the next business day following the repair order close date. - The role involves establishing and maintaining relationships with the manufacturer's designated warranty representatives. - The administrator must analyze problems, identify trends, and develop strategies to maximize the claim process. - Weekly reporting to the service manager regarding claim status is a key responsibility of this position. - The job requires conducting audits of warranty schedules and addressing any adjustments or write-offs. - The administrator will assist service consultants and technicians with warranty-related questions and issues.

âš¡ Requirements

- The ideal candidate will have a high school diploma or equivalent, demonstrating a foundational level of education. - Strong verbal and written communication skills are essential for effectively interacting with customers and team members. - The candidate should possess demonstrated customer service skills, particularly in resolving difficult situations. - A general knowledge of automotive parts and vehicle mechanical operations is necessary to perform the job effectively. - The role requires at least two years of experience in an automotive dealership, indicating a familiarity with the industry. - Technical aptitude is important, ideally supported by ASE certification or successful completion of a pre-employment test.
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Service Warranty Administrator
Miami
Support
Job is no longer active
About CarDash
Managed marketplace for automotive services.