✨ About The Role
- This position involves handling executive requests and troubleshooting ticket escalations within the IT department.
- The role requires planning and configuring new software purchases and conducting app rationalization to minimize overall application administration.
- The successful candidate will be responsible for configuring and maintaining role-based access control following the least privileged access model.
- Automating custom requests, such as integrating Slack with Jira and setting up knowledge base integrations, will be part of the job responsibilities.
- Ensuring that systems adhere to information security industry best practices and internal controls is a key aspect of this role.
âš¡ Requirements
- The ideal candidate will have a Bachelor of Science in Computer Science or a related field, or at least five years of relevant work experience in a similar role.
- A successful applicant will possess certifications such as CCS, CompTIA, or other relevant technology-related certificates, including Okta and Google certifications.
- The candidate should have proven experience in designing, integrating, and configuring information technology systems across various functions.
- A deep understanding of information technology software administration is essential for this role.
- Familiarity with custom API scripts and automation tools will be crucial for maximizing IT team efficiency.