✨ About The Role
- The role involves improving Merchant retention on the platform and enhancing their overall experience by addressing pain points and driving impact
- Responsibilities include owning the end-to-end strategy and execution to shape the success of Merchants on the platform
- Collaborate with various teams such as Product, Operations, Sales, Marketing, and Analytics to develop and implement growth strategies for Merchants
- Conduct in-depth analysis of data, engage with Merchants, and test hypotheses in the market to develop innovative solutions
- Drive step-change improvements for Merchants through regular engagement and detailed problem-solving
âš¡ Requirements
- Experienced professional with 5-8 years in consulting, strategy, operations, banking, or technology, preferably with high-growth or early-stage startup experience
- Strong analytical skills with the ability to use both quantitative and qualitative data to understand and solve complex problems
- Demonstrated leadership skills with the ability to inspire and lead cross-functional teams
- Excellent communication skills, both written and verbal, with the ability to distill complex topics for stakeholders at all levels
- Ownership mentality with a focus on problem-solving using first principles and driving action to create future solutions
Senior Associate, Merchant Strategy & Operations
New York
$94,000 - 141,000 USD / year
Operations
Job is no longer active
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