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Professional Services Implementation Manager Iii - Remote Eligible
Lead the implementation of a new shipping solution for a major client.
Remote
Mid-Level
1 week ago
✨ About The Role
- The Professional Services Implementation Manager III will lead and manage complex implementation projects for clients.
- This role involves developing and executing comprehensive project plans, including scope definition and risk mitigation strategies.
- The manager will act as the primary point of contact for key clients during the implementation process.
- Regular project updates will be provided to clients, addressing inquiries and concerns in a timely manner.
- Collaboration with technical teams is crucial to ensure successful integration and deployment of solutions.
- The role requires proactive identification of potential project risks and development of mitigation strategies.
- Effective communication and collaboration among different departments are necessary for seamless project delivery.
- Accurate project documentation, including status reports and client communications, must be maintained.
âš¡ Requirements
- A bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field is required.
- The ideal candidate will have over 5 years of related experience in project management or professional services.
- Strong leadership skills are essential for managing and motivating cross-functional teams effectively.
- Excellent communication and interpersonal skills are necessary for effective client interaction and collaboration.
- Proficiency in project management methodologies, tools, and best practices is expected.
- Experience with AGILE and Waterfall methodologies is important for this role.
- A technical background with an understanding of software solutions and implementation processes is preferred.
- The candidate should have experience working with customers, particularly in handling difficult interactions positively.
About EasyPost
The shipping infrastructure of the internet.