✨ About The Role
- The Sales Engineer will provide pre-sales technical support to prospective customers for all EasyPost products.
- This role involves identifying key customer requirements and presenting EasyPost products that meet those needs.
- The Sales Engineer will collaborate with the sales team to identify and qualify leads, engaging in pre-sales activities such as product demonstrations and technical discussions.
- Developing and delivering compelling product demonstrations tailored to customer requirements is a key responsibility.
- The position requires assisting with creating proposals, responding to RFPs, and preparing technical documentation.
- The Sales Engineer will work closely with engineering and product teams to communicate customer feedback and contribute to the product roadmap.
- Providing technical support throughout the sales cycle, including addressing customer inquiries and troubleshooting technical issues, is essential.
- The role involves performing technical discoveries on calls with prospective customers to gather details and resolve pain points.
- Establishing relationships with partners, prospects, and internal teams to support sales objectives is a critical aspect of the job.
âš¡ Requirements
- A bachelor's degree in engineering, computer science, or a related technical field is required for this position.
- Previous experience in a technical sales role or a relevant customer-facing position is essential for success.
- A strong technical background with an understanding of complex technical concepts, including coding in languages such as Python, C++, and SQL, is necessary.
- Excellent communication and presentation skills are crucial, as the role involves articulating technical information to both technical and non-technical audiences.
- The ideal candidate should demonstrate the ability to build rapport and establish relationships with customers, understanding their needs and providing effective solutions.
- Self-motivation and a results-oriented mindset are important, along with the ability to work independently and collaboratively in a team environment.
- A willingness to travel occasionally for customer visits, conferences, and industry events is expected.