✨ About The Role
- The Consultant, Extended Services will be responsible for activating and configuring Emburse software for existing clients.
- This role involves managing multiple small projects and change requests from live customers.
- The consultant will provide guidance and feedback for ongoing improvements to internal tools and processes.
- The position requires acting as a training resource for new and existing team members, sharing technical product knowledge.
- The consultant will facilitate requirement gathering sessions and consult with clients on best practices for using Emburse products.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree or equivalent experience in a related field.
- A minimum of 5 years of experience using or administrating database-driven workflow products or financial management software is essential.
- Strong communication and customer handling skills are necessary to effectively manage client relationships and escalations.
- The candidate should demonstrate proficiency with Emburse products or equivalent software, with at least 3 years of relevant experience.
- The ability to manage multiple large initiatives and cases with minimal guidance is crucial for success in this role.