✨ About The Role
- The Developer Success Engineer will guide customers through their technical journey, focusing on API integration and implementation.
- This role involves identifying opportunities for product improvements based on customer feedback and usage trends.
- Troubleshooting various API authentication and authorization methods, especially OAuth, will be a key responsibility.
- The DSE will conduct ongoing architectural assessments to enhance customer experiences and reduce friction in employment data flows.
- Developing documentation and resources to simplify developer interactions with Finch will be part of the job.
⚡ Requirements
- The ideal candidate will have a strong ability to context switch and maintain organization across multiple initiatives.
- Excellent communication skills are essential, particularly in troubleshooting with technical audiences and explaining complex concepts to non-technical stakeholders.
- A genuine curiosity about the employment data ecosystem and a willingness to explore uncharted territories will be crucial for success.
- Familiarity with development frameworks such as NodeJS, PostgreSQL, or Redis will be beneficial.
- Experience with cloud providers, particularly AWS, is a plus.