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Developer Success Engineer

Lead developer implementations across hundreds of providers to integrate with the Finch API.
New York
Mid-Level
$140,000 - 200,000 USD / year
1 month ago

✨ About The Role

- The Developer Success Engineer will guide customers through their technical journey, focusing on API integration and implementation. - This role involves identifying opportunities for product improvements based on customer feedback and usage trends. - Troubleshooting various API authentication and authorization methods, especially OAuth, will be a key responsibility. - The DSE will conduct ongoing architectural assessments to enhance customer experiences and reduce friction in employment data flows. - Developing documentation and resources to simplify developer interactions with Finch will be part of the job.

⚡ Requirements

- The ideal candidate will have a strong ability to context switch and maintain organization across multiple initiatives. - Excellent communication skills are essential, particularly in troubleshooting with technical audiences and explaining complex concepts to non-technical stakeholders. - A genuine curiosity about the employment data ecosystem and a willingness to explore uncharted territories will be crucial for success. - Familiarity with development frameworks such as NodeJS, PostgreSQL, or Redis will be beneficial. - Experience with cloud providers, particularly AWS, is a plus.
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Developer Success Engineer
New York
$140,000 - 200,000 USD / year
Engineering
About Finch
Finch is the universal API for payroll and HR