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Global Operations Specialist
Execute the shipment lifecycle for ocean and air freight from booking to delivery.
Toronto
Entry Level
2 weeks ago
✨ About The Role
- The Operations Specialist will be responsible for executing the shipment lifecycle for ocean and air freight shipments.
- This role involves maintaining communication with transportation and warehousing partners to facilitate shipment progress.
- The specialist will work cross-functionally within Flexport to ensure high standards of quality and timely shipment movement.
- Metrics will be used to identify opportunities for improvement and enhance performance in the role.
- The position requires ownership of data quality, including validating booked shipments and tracking client shipment status.
- Following Standard Operating Procedures (SOPs) is essential to meet internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs).
- The role is critical in helping customers navigate global supply chains, especially in the context of current global challenges.
âš¡ Requirements
- A bachelor's or associate's degree or at least one year of relevant experience is preferred for this role.
- The ideal candidate will have a team-centric mindset, focusing on team outcomes and client expectations.
- Strong written and verbal communication skills are essential for effective collaboration and client interaction.
- Attention to detail is crucial in a high-energy, fast-paced environment to ensure data integrity and shipment accuracy.
- Proficiency in Google Suite and Microsoft Suite, particularly in Sheets and Excel, is necessary for data management.
- A compliance-first attitude is important to navigate the heavily regulated logistics industry.
- New graduates are encouraged to apply, indicating a welcoming approach to entry-level candidates.
About Flexport
Platform for global logistics.