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Senior Operations Associate
Develop innovative structures for managing vendor relations in air export operations.
Los Angeles
Senior
$59,840 - 74,800 USD / year
1 month ago
✨ About The Role
- The Senior Operations Associate will oversee and participate in the daily handling, processing, and movement of air freight export shipments.
- This role involves growing and optimizing export trade lanes from the US West Coast gateways.
- The individual will serve as the day-to-day relationship manager for internal and external partners, including airlines, trucking, and warehouse vendors.
- The candidate will act as a subject matter expert to internal partners and participate in sales activities and business reviews with customers.
- The role requires using metrics to improve performance, including data quality and shipment milestone timeliness.
- The Senior Operations Associate will represent Flexport’s value proposition by leading business implementation and shipment execution for new clients.
- The individual will participate in process and tech improvements to enhance the airfreight export program's efficiency.
âš¡ Requirements
- The ideal candidate will have a minimum of 4+ years of experience in air export operations, logistics, freight forwarding, supply chain, or airline operations.
- A strong understanding of TSA regulations and requirements for air export is essential for success in this role.
- The candidate should possess excellent communication, interpersonal, and organizational skills to effectively manage relationships with clients and vendors.
- A client service mindset is crucial, as the candidate will be focused on ensuring client and squad happiness.
- The successful individual will demonstrate the ability to coach small teams and uphold performance standards in day-to-day execution.
- High energy, coordination, and dedication are necessary, as the role involves working across different time zones.
- The candidate should have a "compliance first" attitude to maintain regulatory standards.
About Flexport
Platform for global logistics.