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Junior IT Helpdesk Engineer

Troubleshoot and resolve technical issues to enhance employee productivity and support healthcare providers.
Remote
Junior
2 weeks ago
Commure

Commure

Commure is a healthcare technology company focused on improving clinical workflows and interoperability.

Job is no longer active
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✨ About The Role

- The Junior IT Helpdesk Engineer will provide basic technical support for internal employees through various communication channels. - Responsibilities include troubleshooting common issues such as password resets and network connectivity problems. - The role involves documenting and tracking support requests in the company ticketing system, such as Jira. - The candidate will assist with onboarding and offboarding tasks, including setting up laptops and workstation equipment. - Support for system updates and basic configuration changes will be provided under the guidance of senior IT staff.

âš¡ Requirements

- The ideal candidate will have a high school diploma or equivalent, with an associate degree or IT certification being a plus. - Up to 1 year of experience in a technical support role or relevant internship experience is preferred. - A basic understanding of troubleshooting MacOS, Windows 10/11, and mobile devices is beneficial. - Strong communication and organizational skills are essential for success in this role. - The candidate should demonstrate a willingness to learn and grow in a fast-paced environment.
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Junior IT Helpdesk Engineer
Remote
Engineering
Job is no longer active
About Commure
Commure is a healthcare technology company focused on improving clinical workflows and interoperability.