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Operations Manager, Launch - Remote Eligible

Own the execution of client onboarding projects from initiation to launch.
Remote
Mid-Level
4 weeks ago
Commure

Commure

Commure is a healthcare technology company focused on improving clinical workflows and interoperability.

✨ About The Role

- The Operations Manager will focus on Revenue-Cycle Management and work across the organization to define critical business processes. - The role involves end-to-end ownership of client onboarding, ensuring efficient execution from project initiation to launch. - The candidate will engage in cross-functional collaboration with key internal stakeholders to provide an exceptional customer experience. - Responsibilities include designing and implementing systems and processes that facilitate scalability and efficiency. - The Operations Manager will oversee the entire project management process, ensuring timely onboarding and continuous improvement of key metrics. - The position requires driving operational metrics such as process throughput and defect rate. - The role involves understanding the business thoroughly to proactively solve emerging problems. - The position may require 40-50% travel.

âš¡ Requirements

- The ideal candidate has experience in consulting, investment banking, or operations at a fast-paced SaaS tech company. - Proficiency in SQL and Excel is essential, with a strong analytical background being a significant advantage. - A successful candidate will have expertise in project management, demonstrating the ability to deploy multiple projects in a fast-paced environment. - The role requires someone who is energized by interacting with customers and is committed to delivering a great customer experience. - The candidate should possess a relentless drive for truth-seeking, always asking questions to understand customer requests thoroughly. - Comfort in chaotic environments is crucial, as the role involves prioritizing tasks and identifying blockers effectively. - A demonstrated record of success, intellectual curiosity, and attention to detail are key traits for this position. - Experience working cross-functionally with sales, operations, and engineering teams is important to address client needs and support company objectives.
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Operations Manager, Launch - Remote Eligible
Remote
Operations
About Commure
Commure is a healthcare technology company focused on improving clinical workflows and interoperability.