✨ About The Role
- This role involves traveling across the country to launch new locations and assist customers.
- The Deployment Engineer will diagnose and troubleshoot issues both remotely and in the field.
- Responding to customer escalations and inquiries is a key responsibility of this position.
- The role requires maintaining a deep technical understanding of deployment systems and software.
- Installation of kiosks to ensure customer success is a primary task.
- Planning and preparing for deployments is an essential part of the job.
- Customer service and support requests will be handled through various communication channels.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree or equivalent experience.
- A strong desire and ability to travel frequently is essential for this role.
- The successful individual will be a self-starter, comfortable working independently to complete tasks.
- Resourcefulness and creative problem-solving skills are critical for addressing complex issues.
- Excellent communication skills are necessary to interact effectively with customers and team members.
- Physical capability to lift 50 pounds or more is required for this position.