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Site Operations Manager II (onsite)

Lead the operational site to ensure seamless shuttle operations and exceptional service.
Atlanta
Mid-Level
1 month ago
May Mobility

May Mobility

Transforming cities and rural areas through AV transit and technology

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✨ About The Role

- The Site Operations Manager will oversee a team of Site Supervisors, Technicians, and contracted Autonomous Vehicle Operators. - This role involves ensuring that operations follow rigorous safety guidelines and developing a culture of safety. - The manager will be responsible for meeting financial goals and aligning spending with the site operating budget. - The position requires exceptional service for both customers and passengers, ensuring seamless communication with engineers for technical issues. - The role includes covering shifts outside normal business hours and may require up to 10% travel.

âš¡ Requirements

- The ideal candidate will have at least 3 years of experience as a people leader in a fast-adapting and customer-focused environment. - Strong communication skills are essential, as the role requires collaboration with both internal and external stakeholders. - The candidate should be comfortable making judgment calls in ambiguous situations and developing processes to improve operations. - A background in technical operations or business management is preferred, with an associate's degree or higher. - The successful individual will thrive in a startup environment and possess a high level of personal responsibility.
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Site Operations Manager II (onsite)
Atlanta
Operations
About May Mobility
Transforming cities and rural areas through AV transit and technology