✨ About The Role
- The Senior Manager, Lifecycle Marketing will own all aspects of lifecycle marketing, focusing on lead nurturing and user engagement.
- This role involves executing email and SMS campaigns, analyzing performance, and optimizing strategies to increase customer lifetime value.
- The position requires designing member journey maps to identify key touchpoints for engagement across various channels.
- The candidate will collaborate with product and marketing teams to run experiments and enhance the member journey.
- The role includes leveraging user research to create personalized messaging and experiences for different customer segments.
⚡ Requirements
- The ideal candidate will have extensive experience in lifecycle marketing, particularly in nurturing leads and increasing customer retention.
- A strong background in data analysis is essential to effectively measure campaign performance and optimize engagement strategies.
- The successful individual will be creative and strategic, capable of developing compelling storytelling for marketing campaigns.
- Experience in collaborating cross-functionally with product, data, and clinical teams is crucial for this role.
- The candidate should be proficient in managing marketing technology tools and improving marketing operations through automation and segmentation techniques.