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Client Success Manager - West - Remote Eligible
Convert Fortune 100 clients into Modern Health champions through strategic engagement and support.
Remote
Mid-Level
3 weeks ago
✨ About The Role
- The Client Success Manager will manage a portfolio of Enterprise Accounts, acting as the primary contact for high-priority customers.
- The role involves building and managing relationships with various stakeholders, including Benefit Managers and HR Executives.
- The candidate will partner with clients to define and execute a custom program strategy that integrates Modern Health's offerings.
- The position requires converting clients into champions of Modern Health, leveraging their success for references and case studies.
- Data-driven decision-making is essential, as the role involves using insights to guide recommendations for partnership growth.
âš¡ Requirements
- The ideal candidate should have prior experience managing large-scale client relationships, particularly with Fortune 100 companies.
- A strong analytical mindset is essential, as the role requires the ability to analyze data and make strategic recommendations.
- Candidates should be comfortable working in a fast-paced environment and demonstrate a bias towards action.
- Empathy and a collaborative spirit are crucial, as the role involves working closely with clients and internal teams.
- A passion for mental health and a desire to positively impact the lives of others will be key to success in this position.
About Modern Health
A mental health benefits platform for employers.