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IT Support Specialist
Manage and maintain hardware inventory, ensuring timely updates and compliance with regulations.
San Francisco, California, United States
Mid-Level
1 week ago
✨ About The Role
- The IT Support Specialist will monitor, diagnose, troubleshoot, and resolve IT Helpdesk tickets in a timely manner.
- Responsibilities include managing hardware inventory and providing AV support for conference and meeting spaces.
- The role involves assisting with employee onboarding and offboarding processes, including security training and license management.
- The specialist will conduct regular system audits and preventative maintenance on systems and software.
- The position requires travel to set up and maintain office locations, supporting a hybrid work environment.
âš¡ Requirements
- The ideal candidate will have over 4 years of experience in IT support, particularly with Mac hardware and various software tools.
- A positive, service-oriented attitude is essential for providing world-class support to a diverse workforce.
- Strong interpersonal and communication skills are necessary to collaborate effectively with cross-functional teams.
- The candidate should possess strong critical-thinking and problem-solving skills to tackle both technical and operational challenges.
- Experience with compliance frameworks such as SOC 2 or ISO 27001 is a plus, indicating a familiarity with regulatory requirements.
About Modern Treasury
Payment operations tools for money movement.