✨ About The Role
Serve as the primary technical point of contact for users in the sales process
Own the onboarding of customers and ensure their success in implementing OneSchema
Tackle technical limitations or opportunities in OneSchema that need solving via code or by partnering with product engineering teams
Be a thought partner to customers to help them build out complex data import workflows for new products and use cases
Create technical content to demonstrate best practices and work alongside customers to drive product adoption and identify optimization opportunities
⚡ Requirements
Strong engineering background, preferably in fields like computer science, software engineering, data science, or data engineering
Experienced in technical customer-facing roles such as Technical Founder, Deployed Engineering, Customer Success Engineer, Technical Account Manager, or Solutions Engineer
Highly technical and customer-obsessed with a solutions-first mindset
Proven capability to address technical concerns and provide real-time solutions to customers
Able to navigate and solve open-ended technical challenges in dynamic environments