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Solutions Engineer - Remote Eligible

Lead technical discovery calls to showcase advanced SMS marketing capabilities to potential customers.
Remote
Mid-Level
$120,000 - 136,000 USD / year
4 weeks ago
Postscript

Postscript

The SMS revenue platform for e-commerce merchants

Job is no longer active
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✨ About The Role

- As a Solutions Engineer, you will collaborate with various teams including Sales, Customer Success, Product, and Engineering to support customers in implementing SMS marketing strategies. - You will lead technical discovery calls with prospects and document new requests for the Product team. - The role involves preparing demos to showcase advanced capabilities of the Postscript platform and managing proof of concepts for complex use cases. - You will provide technical support and troubleshooting assistance to onboarding and customer support teams. - The position requires creating technical content to guide customers on implementing specific use cases and standard methodologies.

⚡ Requirements

- The ideal candidate has at least 3 years of experience as a sales or solutions engineer, support engineer, or in a related technical role. - Alternatively, candidates with 5+ years in technical and revenue-driving customer-facing roles will also be considered. - A strong understanding of e-commerce, particularly within the Shopify ecosystem, is essential for success in this role. - The candidate should exemplify a "customer first" attitude and be comfortable with front-end web technologies such as JavaScript and CSS. - Strong communication skills are necessary to convey complex technical ideas clearly to both technical and non-technical stakeholders. - The candidate should be detail-oriented, naturally curious, and strive to become an expert in the Postscript platform and its capabilities.
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Solutions Engineer - Remote Eligible
Remote
$120,000 - 136,000 USD / year
Engineering
Job is no longer active
About Postscript
The SMS revenue platform for e-commerce merchants