✨ About The Role
- The role involves serving as the primary support for clients navigating their health insurance options and benefits.
- Responsibilities include researching health plans, doctor networks, and prescription costs to assist employees with high-health needs.
- The position requires inputting client information accurately and in a timely manner to meet carrier deadlines.
- The job offers flexible hours, with the ability to choose work schedules based on peak and off-peak seasons.
- The position is a part-time, 1099 seasonal contract expected to offer 20-30 hours of work weekly.
- The start date for this role is October 7th, 2024, providing an opportunity to explore the health insurance industry.
- The candidate will engage in diverse tasks, including creating Excel documents for special projects as needed.
⚡ Requirements
- The ideal candidate should have a strong willingness and comfort to engage with customers, demonstrating excellent interpersonal skills.
- Exceptional attention to detail and the ability to multitask are crucial for managing various client needs effectively.
- Previous customer service experience in industries such as hospitality, financial services, retail, or restaurant is preferred.
- Familiarity with web-based tools, particularly CRM tools like HubSpot, will be beneficial for navigating the platform.
- Strong written, proofreading, and verbal communication skills are essential for clear and effective client interactions.
- The candidate should be organized and capable of prioritizing customer and vendor issues with urgency.
- Access to a reliable computer and a strong Wi-Fi connection is necessary for remote work.