✨ About The Role
- Responsible for day-to-day delivery management in five US markets, overseeing delivery operations and ensuring on-time-in-full goals are met
- Manage delivery experience for markets outside of core operations
- Work with 3PL providers to maintain regular operations, negotiate rates, and implement SOPs
- Design and implement initiatives to enhance efficiency, quality, and capability in delivery operations
- Analyze data to manage market P&L, collaborate with cross-functional teams, and implement new processes for growth-oriented initiatives
⚡ Requirements
- Experienced operations professional with a background in delivery and logistics, ideally in a market-level role
- Skilled in vendor management, negotiation, and maintaining positive relationships with partners
- Strong analytical skills with a data-driven decision-making mentality, capable of managing P&L and drawing insights from data
- Bachelor's degree in operations, engineering, or a related field
- Proven track record of being an operational problem solver and taking initiative in a fast-paced environment