Customer Support Representative (employee Health Insurance)

✨ About The Role

- The Customer Support Representative will assist potential customers in navigating the online insurance shopping experience.
	- This role involves answering and resolving basic administrative and billing questions for existing customers.
	- The representative will communicate with customers through various channels, including phone, chat, and email.
	- Daily contributions to the Support team's mission will focus on delighting customers and alleviating their fears about health insurance.
	- The position requires working a PM shift from 10am to 6pm Mountain Standard Time, Monday to Friday.
                            

⚡ Requirements

- The ideal candidate will have 1-2 years of experience in a customer service or sales role.
	- A strong passion for helping people, particularly in the context of health insurance, is essential.
	- Candidates should possess excellent oral and written communication skills to effectively assist customers.
	- The ability to multitask and remain productive in a high-volume contact center environment is crucial.
	- Familiarity with support ticketing and/or CRM software tools will be beneficial for this role.
                            

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Customer Support Representative (employee Health Insurance) - Remote Eligible

SimplyInsured

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✨ About The Role

⚡ Requirements

Customer Support Representative (employee Health Insurance) - Remote Eligible

About SimplyInsured