Customer Support Representative (Employee Health Insurance)

✨ About The Role

- The role involves providing customer service via chat, phone, and email to assist SimplyInsured customers.
- The representative will help potential customers navigate the online insurance shopping experience and obtain quotes.
- Existing customers will receive assistance with basic administrative and billing questions.
- The main goal is to ensure quick and thorough responses to customer inquiries.
- The position requires working a PM shift from 10am to 6pm Mountain Standard Time, Monday to Friday.
                            

⚡ Requirements

- The ideal candidate will have 1-2 years of experience in a customer service or sales role.
- A strong passion for helping people, particularly in the context of health insurance, is essential.
- The candidate should possess excellent multitasking skills and be highly productive in a fast-paced environment.
- Familiarity with support ticketing and/or CRM software tools is preferred.
- Fantastic oral and written communication skills are necessary to effectively assist customers.
                            

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Customer Support Representative (Employee Health Insurance) - Remote Eligible

SimplyInsured

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✨ About The Role

⚡ Requirements

Customer Support Representative (Employee Health Insurance) - Remote Eligible

About SimplyInsured